Style Supervisor (Housekeeping) Full Time

The Style Supervisor (Housekeeping) at W Dubai – The Palm is responsible for overseeing and ensuring the quality of housekeeping services throughout the hotel. This role involves inspecting guest rooms and public areas, coordinating with various departments, and managing the daily activities of the housekeeping team to maintain high standards of cleanliness and guest satisfaction.

Key Responsibilities:

• Quality Inspection: Inspect guest rooms, public areas, and other facilities after cleaning to ensure adherence to quality standards.
• Room Management: Run sold room reports, verify room statuses, prioritize cleaning tasks, and update statuses of departing guest rooms.
• Coordination: Act as a liaison between Housekeeping, Engineering, Front Office, and Laundry departments to coordinate efforts and resolve issues.
• Issue Resolution: Document and address discrepancies with room status in collaboration with the Front Desk.
• Communication: Prepare, distribute, and communicate changes in room assignments and shift issues to the next team.
• Paperwork: Complete all required paperwork accurately and timely.
• Staff Management: Assist in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating Housekeeping staff.
• Policy Adherence: Follow all company policies and safety procedures; report maintenance problems, safety hazards, accidents, or injuries; and complete required safety training.
• Guest Service: Welcome and acknowledge all guests, anticipate and address their needs, assist individuals with disabilities, and show genuine appreciation to guests.
• Physical Tasks: Perform physical tasks such as moving, lifting, and carrying objects weighing up to 55 pounds, and handling work-related machinery.
• Operational Support: Push and pull loaded housekeeping carts and equipment, stand, sit, kneel, or walk for extended periods, and use fine motor skills for various tasks.
• Computer Use: Enter and locate work-related information using computer systems and read information in various formats.

Requirements:

• Education: High school diploma or G.E.D. equivalent.
• Experience: At least 1 year of related work experience in housekeeping.
• Supervisory Experience: At least 1 year of supervisory experience in a similar role.
• Skills: Strong organizational, communication, and interpersonal skills. Ability to manage multiple tasks efficiently and maintain high standards of cleanliness.

Preferred Qualifications:

Experience in a luxury hotel or high-end hospitality environment is a plus.