Pharmacist Full Time

Key responsibilities of the role

• Dispense a high volume of medications daily (minimum 80 prescriptions), ensuring zero errors.

• Dispense controlled medicines and biologics in compliance with DoH and regulatory guidelines.
• Provide high-quality counseling to patients on medication use, potential side effects, and storage instructions.
• Handle patient inquiries and complaints effectively, including resolving concerns from angry patients or family members in a compassionate and professional manner.
• Collaborate with insurance companies, ensuring medication approvals and resolving queries promptly.
• Maintain detailed knowledge of Abu Dhabi insurance policies, including coverage specifics across major insurance providers.
• Ensure compliance with documentation requirements for controlled substances and biologics, including accurate entry into TrakCare or equivalent EMR systems.
• Work in a team-oriented environment, supporting colleagues and fostering a collaborative team spirit.
• Share innovative ideas to improve pharmacy workflows and enhance service quality.
• Contribute to the training and mentoring of junior staff when required.
• Work across shifts (morning, evening, night, and twilight) as required by the hospital schedule.
• Maintain stock and inventory management of medications, including controlled medicines and biologics.
• Participate in quality improvement initiatives to enhance pharmacy services.
• Adhere to DoH regulations, hospital policies, and international best practices for medication safety and handling.
• Maintain confidentiality of patient information in compliance with data protection laws.

Other responsibilities

• Participates in quality management activities as assigned and at a personal level of accountability, i.e. accreditation process.
• Evaluates factors related to safety, outcomes, effectiveness, cost, and social impact when developing and implementing practice innovations.
• Participate in the Hospital’s Quality and Audit Programmes and evaluate the impact of new practices.
• Actively participates with the Pharmacist and Senior Pharmacist in staff development activities consistent with service delivery and individual learning goals.
• Maintains a primary role in departmental and interdepartmental related educational activities.
• Maintains a significant role in the creation and execution of Hospital programs, hospital quality development, policy and procedures and competencies.
• Actively participates in the Clinical Competency Programme.