Job Purpose
To handle a broad range of customer contacts, namely inquiries/complaints via telephone, e-mail or fax for the dnata outsource Contact Centre business. To provide excellent customer service to existing as well as new third party accounts and therefore further strengthen and grow the outsourcing business.
Job Outline
Qualifications & Experience
10 Years schooling or equivalent
Experience
Airport Operations: 1+ Year
Knowledge/skills
Key Accountabilities Customer’s business acumen and ability to know what factors drives the decision making. •Onboard customers and build strong...
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