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Manager
Account Manager Full Time
Job Summary & Purpose:
Sharaf DG team is looking for a bright, customer obsessed, driven, and creative candidate to join our team. An Account Manager within the respective category will focus on selection expansion, managing brand relationships, driving both topline and bottom-line and establishing operational hygiene. The incumbent will be have end-to-end ownership of the allocated portfolio of brands and sub categories, and will be responsible for delivering growth as well as profitability.
You will interface internally across functions will be responsible for all aspects of the vendor’s business with Sharaf DG. You will engage directly with vendor to optimize the product line for the respective category. You will utilize a wide range of skills and work across major functional areas such as merchandising, buying, inventory management, finance, operations and online marketing, to drive the performance and create key strategic vendor partners. In this role you will be focused on the strategic and operational aspects of managing the customer relationships with our vendors.
You will conceive, create and analyze a wide range of marketing and site merchandising efforts, to include marketing campaigns to grow the product transactions, brand awareness, customer conversion, and revenue. Also you will look into strategic and operational aspects of their business with Sharaf DG, root cause analysis of issues and opportunities affecting the vendor’s business.
Key Performance Areas (KPAs) & Principal Accountabilities:
• Will be responsible for the P & L of the account assigned, Complete end to end ownership of driving portfolio AOP revenue achievement profitably
• New brand onboarding, identify selection gaps and address through business development; oversee onboarding process end-to-end
• Will work closely with Accounts and develop win-win relationships by ensuring stock / promoter / pricing availability with quality products
• Will drive Market Share of every account as per organization guidelines.
• Ensure the cross functional seamlessness between the brand partners, Ops and backend support functions.
• Measure, Track and analyze key account metrics to improve revenue and margin
• Serve as a key point of contact for client and internal teams
• Maintain a strong relationship with vendor partners, brands, ensure timely supply of merchandise, assortment build up for marquee events
• Timely internal and external, Brand partner business review
• Establish operational hygiene by setting up cross functional SOPs, ensuring adherence to same
• Close monetization targets for marketing investments with brands
