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Front Office
Telephone Operator Full Time NEW
Job Description
- Answer all calls in prompt and efficient manner as per hotel standards and transfer calls to related extensions
- Receive, handle and convey to Duty Manager and to concerned department any requests or complaints received from guests and clients
- Assist the Reception team in preparing for daily arrivals and welcoming the guests
Qualifications
- Previous experience in a similar role is an asset in a 5 star hotel setting
- Knowledge in Opera system
- Strong interpersonal and communication skills with a passion for service
