Sales & Marketing Executive Full Time

Job Description

• Prepare all administration documents required by the Sales and Marketing Team






• Attend to Telephone, Fax, email inquiries in a timely manner
• Coordinate all FamTrips and Site Inspections as required by Sales and Marketing team
• Maintain Filing systems (manual and electronic) for Sales and Marketing Team
• Preparation of team rosters, vacation plans, and attendance reports and timely submission to the HR department
• Facilitate Sales and Marketing team in processing gift vouchers for various resort experiences.
• Support the Sales and Marketing team with the submission and approval of complimentary forms on the Onex application
• Provide assistance to Sales and Marketing in processing and approving invoices and LPOs on Future Log
• Create and maintain daily, weekly and monthly overall reporting for Sales team both Leisure and MICE section
• Assist Sales department with travel arrangements during Sales trip, duties include booking flight, hotel booking, travel expense report etc.
• To keep constant update on the Data Base of customers in liaise with Reservation / Revenue Manager & Director of Sales
• To maintain an updated data system on the Sales & Marketing System (OPERA) of Ground Handlers, DMC’s, Conference Organizers, Incentive Houses & Venue finders.
• Assist with compilation of annual budgets, business plan and regular action plans
• Coordinate and maintain supply of corporate gifts and promotional items
• Stock control and ordering of department collateral
• Assist with the preparation of new products and services
• Performs related duties and special projects as assigned
• Attend Monthly Sales Meetings
• Work in line with business needs
• Is aware of the Credit Policy
• Is fully aware of Raffles standards

PERSONAL ATTRIBUTES

• Good understanding of luxury market
• Good understanding of all hotel departments
• Knowledge of sales skills and revenue management
• Must have strong interpersonal skills with attention to details
• Strong written, verbal communication and organizational skills
• Strategic thinking combined with the ability to move strategy to action
• Problem solving skills
• Self-motivated, creative and confident, with a highly energetic personality
• Creative, independent and manages stress gracefully
• Ability to meet deadlines consistently
• Pro-active and taking initiative
• Must be organized and ability to work and follow systems and procedures
• Must be adaptable to change of strategy, ideas, systems etc.
• Must be guest service oriented
• Proficiency in organizational planning with the ability to multi-task

Qualifications

• Minimum 2 years’ experience in a sales or marketing role (preferred).
• Degree/Diploma in Hotel Management / Business Administration
• Excellent knowledge of Opera Sales & Catering Sales & Microsoft Office specially in Excel, Word and Power Point.
• Understands the local culture and have worked in the region
• Fluency in English, written and spoken