Sales Consultant Full Time

The Spare Parts Sales Representative will be responsible for driving incremental sales of spare parts with existing customers and developing new customers within the assigned area. This role involves on-site visits, prospecting, quoting, closing sales, and following up with customers to build long-term relationships. The ideal candidate will also contribute to the growth of the Aftermarket business by bringing value-added solutions and ensuring customer satisfaction through excellent service.




What You Will Do:

• Drive spare parts sales with current customers and develop new customers in your assigned area.
• Conduct on-site visits, prospect for new business, provide quotes, and close sales.
• Build and maintain strong business relationships through technical knowledge and customer-focused solutions.
• Achieve parts sales and profitability targets while adhering to the business plan.
• Handle customer inquiries and ensure excellent customer experience by resolving complaints and exceeding customer expectations.
• Continuously search for new customers and expand the reach of parts sales within the assigned area.
• Analyze parts business potential and penetration within the assigned customer base.
• Gather and report market intelligence, including customer feedback and trends in aftermarket products.
• Propose new parts offerings to meet customer needs and market demands.
• Ensure monthly overdue targets are met and not exceeded.

Required Skills to Be Successful:

• Degree, Diploma, or equivalent technical qualification.
• Minimum of 5 years of experience in parts sales or workshop experience, preferably in the earthmoving or heavy machinery industry.
• Strong technical knowledge of earthmoving machines and aftermarket parts.
• Excellent customer service skills and the ability to build strong business relationships.
• Strong sales skills, including the ability to sell opportunities, ideas, and concepts.
• Proficient negotiation and closing skills.
• Commercially minded with a good understanding of business operations.
• Ability to deal professionally with customers, middle and senior management, and operators/technicians.
• Strong self-planning, time management, and organizational skills.
• Presentable and capable of promoting the company to customers.
• Strong computer skills, including a good working knowledge of Microsoft Office applications.
• Good communication skills in English; Arabic is an advantage.