Safety Service Technician Full Time NEW

The Role

Here at Survitec, we are currently recruiting for a Service Technician- FRS to join our team based in Fujairah

Key responsibilities for the Service Technician-FRS role include but are not limited to:

• Delivers servicing installation, maintenance and repair activity to quality and safety standards and according to standard work routines, focusing on delivering key performance metrics
• Actively seeks opportunity to drive controlled continuous improvement, identifying and communication process improvement opportunities, so they can be considered for implementation across the whole service footprint
• Represents Survitec professionally during customer interactions and uses extensive product knowledge to understand and answer technical questions regarding service requirements
• Help specialists set up and test new products or processes; installs complex systems according to training and competence level, seeking guidance and support where needed
• Carries out preventive maintenance inspections, identifying and diagnosing any requirement for equipment and systems emergency repairs
• Develops knowledge and understanding of Survitec policies and procedures and of relevant regulatory codes and codes of conduct to ensure own work adheres to those standards. Obtains authorisation from a supervisor or manager for any exceptions from mandatory procedure
• Works with Service Operations Manager to devise own monthly schedule, ensuring appropriate operational manpower
• Follows Survitec Health, Safety and Environment policies, procedures and mandatory instructions; identifies and mitigates risks to safeguard the environment and the wellbeing of self and others
• Develops own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; works towards competence in multiple product lines, to become part of a flexible service operations workforce
• Develops and maintains an understanding of relevant technology, external regulation and industry best practices through ongoing education and reading specialist materials
• Follows stores requisition processes to maintain accurate stock levels and records
• Works with business improvement colleagues to implement standard toolkit and uses experience and work knowledge to contribute to problem solving for process variance, identifying root cause and appropriate corrective actions
• Creates an environment where everyone in the team can live the Survitec Values
• Creates an environment where our people feel valued, appreciated and free to be who they are at work
• Understands, upholds and contributes to creating a safety-first culture within Survitec. Ensures a safe and healthy working environment

About You

Essential criteria:

• Educated to High School level, with 4 GCSEs or equivalent
• 1 – 3 years of job-related experienced enables the practitioner to operate unsupervised and at fully competent level in a minimum of one Survitec service product line
• No formal management experience required for this role.