Marketing Admin Full Time

Position Summary:
The Marketing Admin at The Abu Dhabi EDITION will play a key role in promoting brand awareness and enhancing the guest experience. This position requires the use of sales techniques to maximize revenue while maintaining guest loyalty to Marriott. Responsibilities include promoting brand image, upselling services and experiences, assisting with guest inquiries, and coordinating with guests and potential clients for promotional and sales packages.

Key Responsibilities:

• Promote and maintain the brand image both internally and externally, adhering to Marriott’s standards.
• Utilize sales techniques to maximize revenue, including up-selling and suggesting enhancements to guests.
• Encourage guests to purchase or schedule preview package sales/tours for Marriott Vacation Club.
• Verify eligibility requirements for guests interested in package tours and provide relevant details.
• Determine and offer complimentaries or gifts to guests as a token of appreciation (e.g., reward points, show tickets).
• Respond accurately and professionally to guest inquiries regarding property facilities and services.
• Record, relay, and manage guest messages with attention to detail and accuracy.

Additional Responsibilities:

• Follow company policies, ensuring professional appearance and maintaining confidentiality of proprietary information.
• Welcome and acknowledge all guests according to Marriott standards; anticipate and address guest needs with appreciation.
• Communicate effectively with guests and team members; maintain a cooperative and positive team environment.
• Handle light physical tasks, including moving objects weighing up to 10 pounds if needed, and perform other duties as assigned by supervisors.

Preferred Qualifications:

• Education: High school diploma or GED equivalent.
• Experience: No prior experience required.
• Skills: Strong communication skills, customer service-oriented, and ability to work well within a team.