Logistics Supervisor Full Time

Key job responsibilities

• Responsible for monitoring performance and capacity of Third party logistics partners (3PL) under the roof and under the road.






• Monitor and analyze customer experience and delivery performance
• Maintain and develop KPIs and SLAs with 3PL.
• Optimizing the 3PL’s first and middle delivery network and improving speed to our customer through various initiatives.
• Contribute major projects within the UAE Operations Fulfillment / Supply Chain / Transportation to support business and selection growth.
• Contribute to process improvements and cost optimization initiatives in collaboration with internal and external customers.
• Prioritize projects and software feature requests, evaluate and set stakeholder expectations.
• Develop and maintain strong communication processes to ensure smooth and efficient flow of accurate information across Amazon’s Retail and external fulfillment teams.
• Own deployment of Continuous Improvement of network standards, in collaboration with MENA Process Owners, MENA ACES and local Process Managers.
• Audit the sites for various operational conformance, restrictions and norms
• Conduct audits on based on SOPs, analyze data and propose process improvement initiatives

Basic Qualifications

• Experience managing teams
• Experience with planning, performance metrics, and process improvement

Preferred Qualifications

• Experience in logistics
• Experience with data analysis