Key Account Manager Full Time NEW

Position Summary:

This position is reporting to the Head of Commercial for Gulf and India Business Unit and helping to manage selected key accounts in the region, with a focus and enhanced responsibilities on airports of Qatar, Abu Dhabi, Bahrain, Oman, Bangalore and Cochin. The incumbent is responsible for achieving sales target, merchandising objectives and promotion objectives through proper key account management. The main missions are:

Business Development

• Build yearly business sales plan for each customer, based on sales objectives (sell-in / sell-out), key battle grounds, new product launches and activation program.
• Present plan to key customers, followed by regular catch up to ensure business objectives are delivered.
• Actively participate in monthly team meetings and prepare all required data / reporting accordingly.

Customer Relationship

• Nurture strong relationship with key retailers, at every level of the organization, incl. regular meetings and hospitality agenda to strengthen the position of preferred partner

Forecasting

• Monitor all customer orders, depletions and current stock levels to accurately forecast business and achieve sales targets.
• Regular catch up / update with planning team and customers to ensure alignment between forecast and effective orders.

Point of Sales management

• Secure activation space in line with yearly business plan and sales ambition.
• Regular market visit to ensure activations are properly executed, planogram guidelines are respected, and merchandizing is up to standard.
• Gather insight from store team to ensure decisions are made quickly and effectively.

Brand Consultants Management

• Manage the team of dedicated Brand Consultants, incl. performance assessment, recruitment when necessary
• Design and implementation of a Retail strategy.

Reporting

• Management of A&P budget / accruals to ensure maximum efficiency / effectiveness in achieving financial / strategic objectives.
• Follow-up on Account Receivables / Payables and ensure Finance team is always updated on payment status.