HR & L&D Clerk Full Time

The Human Resources Representative / Clerk primary responsibility is to answer all incoming phone calls to the Human Resources Department and then forward to the appropriate Human Resources Official manager. Also, to greet all incoming guests into the Human Resources Office.




What will I be doing?

The Human Resources Representative / Clerk primary responsibility is to answer all incoming phone calls to the Human Resources Department and then forward to the appropriate Human Resources Official manager. Also, to greet all incoming guests into the Human Resources Office. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Answers telephone calls and connect them to their appropriate extensions
• Take messages for HR Office
• Receive and distribute incoming mail, packages and faxes to the department
• Keep work area neat and organized
• Complete daily administrative checklist
• Use the intercom/voicemail system to announce appointments and calls

What are we looking for?

The Human Resources Representative / Clerk serving Hilton Brand hotels is always working on behalf of guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• Positive experience in or equivalent role
• Positive attitude
• Good communication and people skills
• Committed to delivering a high level of customer service, both internally and externally
• Excellent grooming standards
• Flexibility to respond to a range of different work situations
• Ability to work under pressure
• Ability to work on their own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Excellent knowledge of hospitality