A Guest Service Executive acts as an ambassador of the hotel by providing special assistance and information about local area attractions to guests and patrons, offering a wide selection of alternatives for guest satisfaction. Arranging local tours, assist in transportation, facilitate other services not offered by hotel in particular.
What will I be doing?
As a Guest Service Executive, you are part of the Concierge team and act as a connection between Guests and various hotel departments. You are responsible for performing the following tasks to the highest standards:
What are we looking for?
A Guest Service Executive serving Hilton Brand hotels is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
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