Guest Relations Officer Full Time

Overview Of The Role

We are looking for a Emiratization Guest Relation Officer with fluent English-speaking skills with some experience in customer service for the role.




This is a full-time permanent role located in Abu Dhabi.

What You Will Do

• To provide full support to all customers visiting Toyota showroom. To be the first point of contact to welcome and identify customers’ needs.
• Ensure customers are given the Worlds Warmest Welcome when entering the branch.
• Responsible to ensure all customers with appointments are directed to correct executive. The aim is to give a smooth transition from entering the branch to introduction to sales executive in turn making sure the customer receives a professional service.
• Ensure all customers receive a warm send off on exiting the branch. The aim is to make our customer feel acknowledged and to show that we care.

Required Skills To Be Successful

• Able to communicate effectively
• Customer service experience will be an added advantage
• Good knowledge in MS Office especially MS Excel
• Emiratization with family book

About The Team

The role will report to the Aftersales Manager and you will be working in a busy workshop environment wherein you will be dealing directly with all levels of people in the organization

What Equips You For The Role

The ideal candidate for this role should possess a High school Diploma. You should also be able to communicate effectively with strong customer service, analytical and communication skills. You should be highly motivated and passionate about cars.