Position Summary:
The Front Office Assistant, also known as a Guest Experience Expert, is integral to creating memorable experiences for guests. This role focuses on delivering exceptional service, addressing guest requests, and ensuring a smooth operational flow. Responsibilities include guiding guests through their stay, handling check-ins and check-outs, and sharing local area highlights.
Key Responsibilities:
Preferred Qualifications:
Additional Information:
Work Environment: Must be able to maintain professional appearance and communication, follow company policies and procedures, and contribute to a safe work environment.
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