Role Purpose
A Brands For Less Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Brands For Less customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems. Associates communicate with customers primarily through mail, chat WhatsApp and phone and utilize a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions in a fun and fast-paced environment.
Communication Skills
Knowledge and Skills Required
Computer Knowledge/Skills
Customer Focus
Problem Solving Skills
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