Job Purpose
To handle a broad range of customer contacts, namely inquiries/complaints via telephone, e-mail or fax for the dnata outsource Contact Centre business. To provide excellent customer service to existing as well as new third party accounts and therefore further strengthen and grow the outsourcing business.
Job Outline
Qualifications & Experience
10 Years schooling or equivalent
Experience
Airport Operations: 1+ Year
Knowledge/skills
The role holder will ensure that all general complex customer queries are swiftly and accurately resolved by the team. This...
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