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Customer Service
Customer Sales Support Representative Full Time
This position plays a key role in supporting the aftermarket business across all customer segments.Location of the position is Dubai, United Arab Emirates.
Key responsibilities
- Ensure all reasonable steps are taken to maintain a safe and healthy work environment.
- Process customer sales orders, quotations, and inquiries efficiently, minimizing delays.
- Proactively build relationships with customers and distributors.
- Follow common systems and processes for order processing and inventory management based on Sandvik guidelines.
- Provide instructions to logistics based on INCO terms.
- Manage the outbound logistics of parts and tools in conjunction with logistics.
- Provide marketing support to the segment aftermarket operations.
- Act as the link between the sales company and the Logistics/Production Unit.
