The Role:
To work in the Technical Implementation Team completing Implementation specific platform tasks required to mobilise new and existing clients – either Adviser firms or Model Managers. The Client Service and Implementation Analyst will work closely with the Implementation team members and other stakeholders such as Sales and Operations and be expected to provide a technical ‘trouble shooting’ service to internal and external parties.
Responsibilities:
Requirements:
Responsible for resolving customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills....
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