As a Call Centre Supervisor at Waldorf Astoria Dubai International Financial Centre you will be responsible to oversee and lead the Call Centre department, ensuring that the highest level of luxury service is consistently maintained at all times, in alignment with the brand and Forbes standards.
What will I be doing?
The Call Centre Supervisor at Waldorf Astoria Dubai International Financial Centre will work with the Call Centre team in upholding exceptional luxury standards of service. Specifically, you will be responsible for performing the following tasks to the highest standards:
What are we looking for?
The Call Centre Supervisor at Waldorf Astoria Dubai International Financial Centre serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
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