Business Development Officer Full Time

Job Description

• To achieve monthly KPIs assigned






• To maintain service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns.
• To ensure that all telesales activities are directed to meeting sales targets.
• To ensure assigned card acquisition monthly targets are achieved
• To ensure that there is no miss selling
• To achieve service standards and monitor, evaluate and measure performances to achieve top productivity and efficiency from systems as well as the product campaigns
• Adherence to discipline and punctuality
• Constant follow up with the customer.
• Attending Daily team huddles & keeps up to team commitments.

Responsibilities

• Conversion of leads into “Sale”
• Updating all the systems as per the call with the customer.
• Achieve given targets on monthly basis.
• Meeting the KPI Targets set in term of card acquisition and EC/BT
• Processing of the request or offer given to the customer.
• Handling of all customer issues and resolve the same at the earliest and highlight them to the TL.
• Maintaining all records of the approval, requests and reports handled.
• Compilation of daily and monthly reports and MIS for the team.
• Has strong Sales and customer focus and ability to think creatively and work under pressure.
• Ensure to meet 100% on control parameters and policy set by the bank audit team.

Qualifications

• University Graduate.
• Excellent people management skills.
• 1-2 years experience in similar work environment.
• Preferably has a practical marketing background.
• Has strong Sales and customer focus and ability to think creatively and work under pressure.
• Excellent presentation skills.
• Good team player with result driven attitude.
• Business sensitive.
• Has analytical and computer skills.
• Adaptable and versatile.