Assistant Catering Sales Manager Full Time

JOB SUMMARY
The Assistant Catering Sales Manager is responsible for the property’s strategic and proactive catering sales efforts at Al Maha, a Luxury Collection Desert Resort. The position is responsible for achieving catering revenue goals, guest and associate satisfaction and implements the brand’s service strategy and applicable brand initiatives in all aspects of the sales process. The position focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ catering sales objectives. The position has ultimate accountability for driving optimization of catering revenue opportunities by up-selling and accurately forecasting revenues (catering) for all events whilst contributing market feedback to facilitate key decisions on Catering Strategy.

SCOPE / BUSINESS CONTEXT

A Full Time/Part Time position based at the Al Maha, a Luxury Collection Desert Resort and Spa.

Number of Direct Reports – 0

Titles of Direct Reports – 0 CANDIDATE PROFILE

Experience:

1 year experience in the sales and marketing or related professional area.

Previously a Sales Executive in 4/5 star hotel.

Experience of selling in catering segment is desirable but not essential.

Marriott sales experience is desirable but not essential.

Handling catering business is essential.

Skills and Knowledge:

Aggressive negotiating skills and creative selling abilities to close on business with a high conversion ratio

Possesses software knowledge (Microsoft Office, etc.)

Possesses systems knowledge (OPERA Sales & Catering)

Must be able to “Knock on doors” to get the business

Knows how to conduct research on the Internet

Weekly prospecting and soliciting goals

Uncovering new customers (local and social)

Effective sales skills to up-sell products and services

Ability to manage guest room and meeting space inventories

Broad understanding of facility management (sanitation, maintenance, operations)

Strong customer development and relationship management skills

Knowledge of overall hotel operations as they affect department

Knowledge of Event Technology products and services

Knowledge of contract management and legalities

Strong communication skills (verbal, listening, writing)

Strong problem-solving skills

Strong customer and associate relation skills

Strong presentation and platform skills

Strong organization skills

Strong “Closing skills”

Strong “persuasion” skills

Effective decision-making skills