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Marketing
Digital Experience Manager Full Time
ADCOOP is looking for a skilled Digital Experience Manager to lead the digital strategy and improve our e-commerce and customer experience initiatives. This role is key to ensuring seamless digital interactions and enhancing customer satisfaction across all platforms.
Key Responsibilities:
- Develop and implement a comprehensive digital strategy to improve customer engagement.
- Optimize e-commerce platforms for a seamless user experience.
- Collaborate with marketing, IT, and product teams to ensure cohesive digital efforts.
- Monitor, analyze, and report on digital platform performance and customer behaviors.
- Stay updated on industry trends to introduce innovative digital solutions.
Qualifications:
- Bachelor’s degree in Marketing, Business, or a related field.
- 7+ years of experience in digital marketing, e-commerce, or customer experience.
- Strong understanding of customer journey mapping and optimization techniques.
- Proficiency in digital analytics tools.
- Excellent leadership and project management skills.
