Assistant Marketing Manager Full Time

Position Summary:

The St. Regis Abu Dhabi is looking for an Assistant Marketing Manager to promote brand image, drive sales, and build guest loyalty. The ideal candidate will use targeted sales strategies, foster positive relationships with guests, and provide administrative support to the Sales & Marketing team. This position requires strong communication skills and a commitment to delivering a high level of customer service.

Key Responsibilities:

• Brand Promotion: Promote the St. Regis brand image both internally and externally, utilizing sales techniques to drive revenue while maintaining guest loyalty.
• Lead Generation & Sales: Communicate with potential clients via telephone to arrange preview packages, explain requirements, and schedule tours for Marriott vacation properties.
• Guest Relations: Offer complimentary items (e.g., rewards points, show tickets) to guests as a token of appreciation for their patronage.
• Administrative Support: Handle general office duties, including filing, sending emails, typing, and relaying messages accurately and professionally to support the Sales & Marketing team.
• Team Support & Leadership: Assist management in training, evaluating, and motivating employees; act as a first point of contact for employee inquiries through the Guarantee of Fair Treatment/Open Door Policy process.
• Customer Service: Greet and assist guests according to company standards, anticipate their needs, and ensure a positive experience.
• Professional Conduct: Adhere to company policies, maintain a clean and professional appearance, uphold confidentiality, and protect guest and coworker privacy and security.
• Team Collaboration: Build and maintain positive relationships within the team, support team goals, and address employee concerns appropriately.

Physical Requirements:

• Ability to move, lift, carry, push, and pull objects weighing up to 10 pounds without assistance.

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent.
• Experience: At least 1 year of relevant work experience.
• Supervisory Experience: Minimum of 1 year in a supervisory role.
• Skills: Strong interpersonal and communication skills, attention to detail, and a proactive attitude.