Job Description
The Digital Support Manager role will oversee and manage the delivery of IT services within the organization. The successful candidate will be responsible for ensuring the effective delivery of IT services to meet the needs of our internal stakeholders and external clients. This role involves coordinating with various teams to maintain high service levels, implementing service improvement initiatives, and ensuring adherence to service level agreements (SLAs) and operational processes.
The job scope also includes:
Leadership and Team Management
Operations
Collaboration
To be considered for this role, you will need to have:
It will be good to have:
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